Fecon introduces QR codes
LEBANON,
OHIO — Fecon
announced today that they have begun imprinting each piece of equipment with a
QR code unique to that particular item, allowing customers one-click access to
parts and instructions for that specific equipment.
Designed
to enhance the customer experience, scanning the QR code takes customers to
Fecon Connect, which displays their interactive parts manual and operations
manual. The interactive parts manual displays component groups and allows
users to search for parts from exploded views and then click on the appropriate
part. Users can also find the component from a parts listing if they
already know what they are searching for. An easy-to-understand operations
manual guides users through all aspects of running the equipment, including
simple instructions on how to replace teeth, or check belt tension. Located on
the nameplate along with model number and serial number, unique QR codes are
now being implemented on all Fecon equipment to further enhance the ownership
experience.
“We
want to make is easy for customers to quickly find the parts that they need,”
said VP of Dealer Development Mike Kucharski, “And with one-click convenience
this QR code does just that. Customers can access the interactive parts
manual showing only the parts used on their machinery, so there is no more
sifting through extraneous information. This is just one of the digital
tools that Fecon offers to provide a great ownership experience.”
For
more information on Fecon products, visit www.Fecon.com.
